Self-Study Guide-BSBCUS402 Address customer needs HLT Units of competency AURMCA102 Manage

Units of competency AURMCA102 Manage motor sport team promotional partnerships and marketing BSBMKG413 Promote products and services BSBMKG412 Conduct e-marketing communications AURMCA101 Manage motor sport team media liaison If you require RPL Kits with comprehensive benchmarking

codes and specifications UEECD0020 Fix and secure electrotechnology equipment UEECD0051 Use drawings

Units of competency AHCARB408 Perform a ground-based tree defect evaluation AHCARB409 Conduct a safety audit AHCARB316 Perform pruning operations AHCARB407 Supervise and audit tree operations AHCARB406 Verify pruning specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR401 Communicate effectively as a workplace leader BSBLDR402 Lead effective workplace relationships BSBLDR403 Lead team effectiveness BSBMGT402 Implement operational plan Elective units BSBFIA412 Report on financial activity Group A BSBWOR404 Develop work priorities Group A BSBMGT403 Implement continuous improvement Group A BSBINN301 Promote innovation in a team environment Group A BSBCMM401 Make a presentation Group B BSBRES411 Analyse and present research information Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBWRT401 Write complex documents Group B If you require RPL Kits with comprehensive benchmarking

weigh and package meat for sale AMPR212 Clean a meat retail work area AMPX209 Sharpen knives HLTAID011 Provide First Aid AMPCOR203 Comply with Quality Assurance and HACCP requirements AMPR201* Break and cut product using a bandsaw AMPR202* Provide advice on cooking and storage of meat products AMPR204 Package product using manual packing and labelling equipment AMPR205* Use basic methods of meat cookery AMPR208 Make and sell sausages AMPR209* Produce and sell value-added products AMPR210 Receive meat products AMPX201 Prepare and operate bandsaw AMPX210* Prepare and slice meat cuts AMPX211* Trim meat to specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-BSBCUS402 Address customer needs HLT Units of competency AURMCA102 ManageOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the