Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received
Units of competency CUAPYR413 Plan outdoor fireworks displays CUAPYR411 Manage health and safety requirements at fireworks displays CUAPYR412 Operate outdoor fireworks displays If you require RPL Kits with comprehensive benchmarking
policies and procedures in the construction industry HLTAID001 Provide cardiopulmonary resuscitation If you require RPL Kits with comprehensive benchmarking
selection and induction of staff BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)
Unit Knowledge Guide-UEECD0023 Identify effects of energy on machinery and materials in an energy sector environment SLE Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner