Learner Guide-FBPRBK3010 Produce cake and pudding products Pre-order Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency CHCCDE002 Develop and implement community programs CHCCDE003 Work within a community development framework HLTAHW021 Provide nutrition guidance for specific health care HLTAHW053 Address impact of food security on community health CHCEDU008 Share health information * We can develop additional elective units that are not listed on request (Please contact us for further information)

develop and evaluate health promotion and community development programs HLTAHW026 Provide information and strategies in sexual health for men HLTPOP014 Assess readiness for and effect behaviour change If you require RPL Kits with comprehensive benchmarking

Units of competency ICTRFN406 Maintain hybrid fibre coaxial broadband cable network ICTRFN405 Install radio communications base station equipment ICTTEN410 Locate

Units of competency BSBMKG435 Analyse consumer behaviour BSBWRT411 Write complex documents BSBCRT412 Articulate

Learner Guide-FBPRBK3010 Produce cake and pudding products Pre-order Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce