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Core units BSBINM401 Implement workplace information system BSBMGT502 Manage people performance BSBSMB420 Evaluate and develop small business operations FNSCUS501 Develop and nurture relationships with clients
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Core units BSBOPS101 Use business resources BSBPEF101 Plan and prepare for work readiness Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBDAT201 Collect and record data BSBOPS201 Work effectively in business environments * We can develop additional elective units that are not listed on request (Please contact us for further information)
emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking
Core units SHBBHRS005 Identify and control safety risks for intense pulsed light and laser hair reduction treatments SHBBHRS006 Design laser hair reduction treatment programs SHBBHRS007 Provide laser hair reduction treatments SHBBHRS008 Design intense pulsed light hair reduction treatment programs SHBBHRS009 Provide intense pulsed light hair reduction treatments SHBBRES002 Investigate developments in cosmetic treatments using light and laser systems SHBBINF001 Maintain infection control standards * We can develop additional elective units that are not listed on request (Please contact us for further information)
Self-Study Guide-SISXCCS005 Monitor and evaluate customer service Skill Set Core units BSBINM401 Implement workplaceOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
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