Assessment Kit-AURTTC103 Diagnose and repair cooling systems CUA operate and troubleshoot a small

operate and troubleshoot a small enterprise branch network ICTNWK420 Install and configure virtual machines ICTTEN416 Install

Core units BSBSUS201 Participate in environmentally sustainable work practices SHBHBAS001 Provide shampoo and basin services SHBHCLS002 Colour and lighten hair SHBHCLS003 Provide full and partial head highlighting treatments SHBHCLS004 Neutralise unwanted colours and tones SHBHCLS005 Provide on scalp full head and retouch bleach treatments SHBHCUT001 Design haircut structures SHBHCUT002 Create one length or solid haircut structures SHBHCUT003 Create graduated haircut structures SHBHCUT004 Create layered haircut structures SHBHCUT005 Cut hair using over-comb techniques SHBHDES003 Create finished hair designs SHBHIND001 Maintain and organise tools

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

assess and control safety risks Group B SITXFIN002 Interpret financial information Group B SITHFAB014 Provide table service of food and beverage Group B If you require RPL Kits with comprehensive benchmarking

Core units CHCDIV001 Work with diverse people CHCVOL001 Be an effective volunteer HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID010 Provide basic emergency life support If you require RPL Kits with comprehensive benchmarking

Assessment Kit-AURTTC103 Diagnose and repair cooling systems CUA operate and troubleshoot a smallOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of