Self-Study Guide-HLTADM011 Manage health billing and accounting system Certificate II Core units SITHIND006 Source and

Core units SITHIND006 Source and use information on the hospitality industry SITHIND008 Work effectively in hospitality service SITXCCS014 Provide service to customers SITXCOM007 Show social and cultural sensitivity SITXHRM007 Coach others in job skills SITXWHS005 Participate in safe work practices Elective units SITXFSA005 Use hygienic practices for food safety SIRXSLS001 Sell to the retail customer BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBSUS211 Participate in sustainable work practices BSBFIN302 Maintain financial records SIRXCEG008 Manage disrespectful

select and induct staff SITXCCS008 Develop and manage quality customer service practices If you require RPL Kits with comprehensive benchmarking

Units of competency AHCIRG436 Implement an irrigation-related environmental protection program AHCWRK509 Provide specialist advice to clients AHCIRG437 Schedule irrigations AHCIRG507 Audit irrigation systems AHCIRG509 Develop an irrigation and drainage management plan AHCSOL401 Sample soils and interpret results AHCIRG435 Determine hydraulic parameters for an irrigation system * We can develop additional elective units that are not listed on request (Please contact us for further information)

to be completed by an independent third party who is familiar with the candidate’s abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate

Units of competency RIIWHS301D Conduct safety and health investigations RIIRIS402D Carry out the risk management process RIIWHS404D Implement and monitor health and hygiene management systems BSBWHS401 Implement and monitor WHS policies

Self-Study Guide-HLTADM011 Manage health billing and accounting system Certificate II Core units SITHIND006 Source andOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the