Learner Resources-FNSCUS403 Deliver a professional service to customers DEF Australian Core Skills Framework (ACSF)

Australian Core Skills Framework (ACSF)

fillers and bleach MSFFF2016 Apply surface coatings by hand MSFFL2031 Remove existing floor coverings MSFSF2016 Operate a steam press If you require RPL Kits with comprehensive benchmarking

health and environment policies and procedures FWPCOT3303 Prepare sketches and drawings FWPCOT3280 Replace saw blades

procedures and programs to meet legislative requirements Elective units MSFGG4009 Apply standards and codes of practice for the glass industry MSFGG4010 Use glass industry data systems MSFGG4011 Manage glass industry production scheduling MSFGG4012 Perform laser measurement and levelling for glass windows and doors in buildings BSBCUS501 Manage quality customer service BSBLDR403 Lead team effectiveness BSBPMG409 Apply project scope management techniques BSBCUS402 Address customer needs BSBRSK401 Identify risk and apply risk management processes If you require RPL Kits with comprehensive benchmarking

Units of competency FNSORG501 Develop and manage a budget BSBPEF501 Manage personal and professional development BSBTWK401 Build and maintain business relationships BSBESB402 Establish legal and risk management requirements of new business ventures CUAIND412 Provide freelance services If you require RPL Kits with comprehensive benchmarking

Learner Resources-FNSCUS403 Deliver a professional service to customers DEF Australian Core Skills Framework (ACSF)Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all