Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards
implement and test enterprise communication solutions ICTNWK562 Configure internet gateways ICTDBS507 Integrate databases with websites ICTCYS407 Gather
assess and control safety risks HLTAID003 Provide first aid SITHIND002 Source and use information on the hospitality industry
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTNWK307 Provide network systems administration ICTNWK308 Determine and action network problems ICTNWK309 Configure and administer network operating systems ICTNWK310 Administer network peripherals ICTNWK311 Install and test network protocols CUADIG201 Maintain interactive content If you require RPL Kits with comprehensive benchmarking
ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT611 Develop ICT strategic business plans ICTSAD604 Manage and communicate ICT solutions ICTSAD608 Perform ICT-focused enterprise analysis ICTSAD611 Manage assessment and validation of ICT solutions ICTNWK603 Plan
Learning and Assessment Kit-CPCCBC4013 Prepare and evaluate tender documentation MSM Core units BSBDIV501 Manage diversityOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to