RPL Kit-CHCCOM006 Establish and manage client relationships CHC audit-ready assessment and support solution

audit-ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify

Stage 3: Third Party Kit

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

The third party person is asked to provide feedback on the candidate's skills and workplace performance

Core Units CHCADV005 Provide systems advocacy services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTPOP019 Apply a population health framework HLTPOP020 Work with the community to identify health needs HLTPOP021 Plan a population health project HLTPOP022 Evaluate a population health project HLTPOP023 Build capacity to promote health HLTWHS003 Maintain work health and safety Elective Units CHCAOD001 Work in an alcohol and other drugs context CHCCCS001 Address the needs of people with chronic disease CHCCCS014 Provide brief interventions CHCCCS028 Provide client-centred support to people in crisis CHCCCS038 Facilitate the empowerment of people receiving support CHCCCS040 Support independence and wellbeing CHCCDE019 Work within a community development framework CHCCDE020 Implement participation and engagement strategies CHCCDE023 Develop and deliver community projects

RPL Kit-CHCCOM006 Establish and manage client relationships CHC audit-ready assessment and support solutionOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information