Self-Study Guide-VU23771 Engage with simple texts for personal purposes SCORM and academic support accordingly

and academic support accordingly

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

codes and specifications* UEERA0049 Install and start up single head split air conditioning and water heating heat pump systems* UEERA0059 Prepare and connect refrigerant tubing and fittings* UEERA0064 Recover

drawings and specifications CPCCLSF2001 Licence to erect

Units of competency SISCAQU002 Perform basic water rescues PUAEME003C Administer oxygen in an emergency situation SISCAQU007 Perform advanced water rescues PUAEME001B Provide emergency care SISCAQU006 Supervise clients in aquatic locations HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-VU23771 Engage with simple texts for personal purposes SCORM and academic support accordinglyOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the