Learner Guide-SIRXCEG002 Assist with customer difficulties CHC Core units BSBCRT611 Apply critical

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBTWK502 Manage team effectiveness BSBXCS402 Promote workplace cyber security awareness and best practices ICTICT608 Interact with clients on a business level ICTICT618 Manage IP

literacy and numeracy support services If you require RPL Kits with comprehensive benchmarking

configure and test network security ICTNWK420 Install and configure virtual machines ICTWEB408 Ensure basic website security ICTWEB411 Produce basic client-side script for dynamic web pages ICTWEB414 Design simple web page layouts Additional electives ICTDBS403 Create basic databases ICTICT419 Work effectively in the digital media industry If you require RPL Kits with comprehensive benchmarking

ethics and privacy in an ICT environment ICTICT517 Match ICT needs with the strategic direction of the organisation ICTNWK529 Install and manage complex ICT networks ICTSUS501 Implement server virtualisation for a sustainable ICT system ICTTEN611 Produce an ICT network architecture design Elective units BSBSUS501 Develop workplace policy and procedures for sustainability ICTICT501 Research and review hardware technology options for organisations ICTICT509 Gather data to identify business requirements ICTNWK502 Implement secure encryption technologies ICTNWK503 Install and maintain valid authentication processes ICTNWK504 Design and implement an integrated server solution ICTNWK505 Design

Core units BSBPMG420 Apply project scope management techniques BSBPMG421 Apply project time management techniques BSBPMG422 Apply project quality management techniques Elective units BSBPMG423 Apply project cost management techniques Group A BSBPMG424 Apply project human resources management approaches Group A BSBPMG426 Apply project risk management techniques Group B BSBCRT411 Apply critical thinking to work practices Group B BSBPEF401 Manage personal health and wellbeing Group B BSBPEF402 Develop personal work priorities Group B If you require RPL Kits with comprehensive benchmarking

Learner Guide-SIRXCEG002 Assist with customer difficulties CHC Core units BSBCRT611 Apply criticalOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce