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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
Core units ICTICT101 Operate a personal computer ICTICT102 Operate word-processing applications ICTICT103 Use
pastries and breads HLTAID003 Provide first aid SITHFAB005 Prepare and serve espresso coffee SITXFSA002 Participate in safe food handling practices SITXHRM004 Recruit
Core units AHCBAC302 Establish pastures and crops for livestock production AHCCHM303 Prepare and apply chemicals AHCCHM304 Transport and store chemicals AHCDRY301 Coordinate milking operations AHCINF302 Plan and construct an electric fence AHCLSK309 Implement animal health control programs AHCLSK311 Implement feeding plans for livestock AHCLSK318 Rear newborn and young livestock AHCLSK329 Implement procedures for calving AHCWRK303 Respond to emergencies AHCWHS301 Contribute to work health and safety processes Elective units AHCAIS303 Artificially inseminate livestock AHCBAC301 Conserve forage AHCBAC305 Undertake preparation of land for agricultural crop production AHCBAC306 Establish agricultural crops AHCDRY302 Operate a dairy recycling system AHCINF301 Implement property improvement
Units of competency FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Resources-CUASS00070 Advanced Tap Dance Teaching Skill Set HLTINFCOV001 aggressive or abusive customers SIRXCEG009Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all
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