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ERF Checklist-SITTIND001 Source and use information on the tourism and travel industry Certificate I SRTOs 2025 clauses

SKU: 92117633758
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Description

SRTOs 2025 clauses

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

assess and control safety risks SITHFAB005 Prepare and serve espresso coffee HLTAID003 Provide first aid If you require RPL Kits with comprehensive benchmarking

Core Units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop

negotiate and refine a design brief MSFFDM5008 Evaluate design proposals and concepts MSFFDM5009 Generate and transfer complex computer-aided drawings and specifications MSFFDM5012 Research

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