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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Stage 5: The RPL Trainer and Assessor Kit
Regulatory Alignment
Units of competency HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW029 Provide information and strategies in maternal and infant health * We can develop additional elective units that are not listed on request (Please contact us for further information)
Elective units BSBESB404 Market new business ventures BSBESB406 Establish operational strategies and procedures for new business ventures
ERF Checklist-SHBHCUT009 Cut hair using freehand clipper techniques SIS aggressive or abusive customers SIRXCEG009Please contact us for more information!
