Self-Study Guide-RIIMPO323E Conduct civil construction dozer operations SCORM Units of competency AURETU002 Recover

Units of competency AURETU002 Recover vehicle refrigerants If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units BSBLEG314 Protect information in a legal services environment BSBLEG421 Apply understanding of the Australian legal system BSBLEG423 Conduct simple legal research BSBLEG424 Support the drafting of complex legal documents BSBXCM401 Apply communication strategies in the workplace Electives BSBLEG522 Apply legal principles in contract law matters BSBLEG523 Apply legal principles in tort law matters BSBCRT412 Articulate

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies * We can develop additional elective units that are not listed on request (Please contact us for further information)

organisational and NCVER requirements

Self-Study Guide-RIIMPO323E Conduct civil construction dozer operations SCORM Units of competency AURETU002 RecoverOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the