RTO Policies and Procedures - SRTOs 2025 and CRICOS New Unit aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCBIO301 Identify and report signs of unusual disease or pest Group A AHCCHM304 Transport and store chemicals Group A AHCCHM307 Prepare and apply chemicals to control pest

Units of competency FBPTEC4017 Produce grain-based wash for distillation FBPTEC4012 Manage raw materials FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4019 Manage still operations to produce brown spirits FBPFST4013 Interpret and respond to food and/or beverage test results FBPTEC4016 Produce fruit-based wash for distillation FBPTEC4020 Blend spirits FBPTEC4003 Control food contamination and spoilage FBPTEC4018 Manage still operations to produce white spirits * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas If you require RPL Kits with comprehensive benchmarking

Units of competency CPCCVE1011 Undertake a basic construction project CUAACD201 Develop drawing skills to communicate ideas CUAWHS312 Apply work health and safety practices CUADES201 Follow a design process CUASMT413 Develop and implement production work plans CUAACD314 Make scale models BSBCMM411 Make presentations If you require RPL Kits with comprehensive benchmarking

RTO Policies and Procedures - SRTOs 2025 and CRICOS New Unit aggressive or abusive customers SIRXCEG009RTO Policies and Procedures SRTOs 2015 and CRICOS A set of 85 policies, procedures and flow chart diagrams for your RTO.