Vocational Placement Kit-BSBSUS402 Implement an environmental management plan Certificate I aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWEB305 Produce digital images for the web CUADIG304 Create visual design components CUADIG301 Prepare video assets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK552 Install and configure network access storage devices ICTNWK553 Configure enterprise virtual computing environments ICTNWK554 Manage enterprise virtual computing environments ICTNWK558 Monitor and troubleshoot virtual computing environments ICTNWK557 Configure and manage advanced virtual computing environments ICTNWK559 Install an enterprise virtual computing environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTICT819 Lead analysis of information and communications technology business strategy ICTTEN824 Manage network testing strategies ICTICT818 Develop knowledge management strategies ICTTEN817 Plan transmission networks ICTICT822 Manage automated ICT system applications ICTTEN823 Manage voice

ACSF-mapped resource provides RTOs with a streamlined

Vocational Placement Kit-BSBSUS402 Implement an environmental management plan Certificate I aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.