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This course contains several exercises for each of these techniques designed explicitly to maximise learning and memorisation of these methods
How do we make decisions and what influences our decision making process
How to use the 10-step persuasion technique to systematically prepare for an event where you expect to persuade others
What is marketing
Comprehensive instructions are provided to systematically assess their performance and provide feedback
Telephone Skills 2-Days This course contains several exercisesWhen people talk, listen completely. Most people never listen. Ernest Hemingway In todays world, phone calls play an important part in our everyday communications in both personal and professional roles. Phone conversations deny us the benefit of making eye contacts or observing others body language to make our interaction more effective. Therefore it is of outmost importance to learn the skills necessary for handling a professional phone call and
