Highfield Welfare and Vulnerability Engagement (WAVE) Retail (E-learning) Blended Mobile Phones will not accept

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Online / e-learning

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Highfield Welfare and Vulnerability Engagement (WAVE) Retail (E-learning) Blended Mobile Phones will not acceptWhat is Welfare and Vulnerability Engagement (WAVE) Retail? Recognising and responding to vulnerability protects both customers and your business. This retail focused course builds the skills to identify vulnerable customers and engage with them appropriately in a retail setting. What's Included in the Highfield WAVE Retail Course? This course covers how to recognise signs of vulnerability in a retail environment, the appropriate ways to engage, and